Donor/Website problem

Problems with donator privileges, questions.

Donor/Website problem

by taco man » Sun Jun 16, 2013 9:08 pm

Well its not a donor problem, more a web problem. My cousin tried making a account here twice but it wont send him the email to verify his account at all. He also had to donate via my account. He made one account named "Thomas The Train" and "ThomasTheTrain". Any help?
Image
Image
User avatar
taco man
Donator
Dota 2. for it all. Its a 30$ value!
 
Posts: 258
Joined: Wed Mar 28, 2012 2:43 pm

Re: Donor/Website problem

by Vivi Hill » Sun Jun 16, 2013 9:25 pm

It might be flagging the confirmation email as spam in gmail. I can manually activate the account though. Which one would he like to use?
Image
"Just because nobody complains doesn't mean all parachutes are perfect." --Benny Hill
User avatar
Vivi Hill
Red Admin
Master of Ceremonies
 
Posts: 1498
Joined: Sat Oct 09, 2010 12:27 pm
Location: Troy, NY

Re: Donor/Website problem

by Rologton » Sun Jun 16, 2013 9:38 pm

Actually, I had a friend that had the same thing happen to him, so this may be a fairly common problem.
I play Scout and Medic a lot.

ImageImage

CRITS MAKE ME SKILLED.
#PCgamingmasterrace
User avatar
Rologton
 
Posts: 901
Joined: Tue Sep 13, 2011 3:42 pm
Location: Around Albany, NY

Re: Donor/Website problem

by Vivi Hill » Sun Jun 16, 2013 10:06 pm

I just force-reactivated both accounts. I want to see if the email works. There are evidently people receiving the emails since we have new registrants.
Image
"Just because nobody complains doesn't mean all parachutes are perfect." --Benny Hill
User avatar
Vivi Hill
Red Admin
Master of Ceremonies
 
Posts: 1498
Joined: Sat Oct 09, 2010 12:27 pm
Location: Troy, NY

Re: Donor/Website problem

by Mike808 » Sun Jun 16, 2013 11:45 pm

Benny, why dont you look into something other than email verification for accounts.

Something I had done was put a question in that nobody can get wrong.
"What if your favorite class in TF2?"
Basically anything thats typed in will be accepted, since bots wont be able to get past that.
When I got kicked from casual...
Broseph Stalin : why the fuck would you kick him
Rehvii : why did u kick him?
Rehvii : dumbasses
Rehvii : now we are going to get fucked
Broseph Stalin : he was literally the best engie I've seen in a valve server ever
Mike808
Blue Admin
I blame Snowsickle
 
Posts: 1570
Joined: Wed Oct 13, 2010 1:40 am
Location: Honolulu, Hawaii

Re: Donor/Website problem

by taco man » Mon Jun 17, 2013 12:47 am

he says "The specified username is currently inactive. If you have problems activating your account, please contact a board administrator." pops up when he tries to log in, he also wants the username with spaces.
Image
Image
User avatar
taco man
Donator
Dota 2. for it all. Its a 30$ value!
 
Posts: 258
Joined: Wed Mar 28, 2012 2:43 pm

Re: Donor/Website problem

by Vivi Hill » Sun Jun 30, 2013 6:56 pm

I set up a proper email server on critsandvich.com now and I'm working on setting up records so that Gmail doesn't think the messages are spam. Email notifications should be better from here on out.
Image
"Just because nobody complains doesn't mean all parachutes are perfect." --Benny Hill
User avatar
Vivi Hill
Red Admin
Master of Ceremonies
 
Posts: 1498
Joined: Sat Oct 09, 2010 12:27 pm
Location: Troy, NY


Return to Donator Support



Who is online

Users browsing this forum: No registered users and 1 guest